VET Solutions & Compliance

Learning & Development Advisor

​2005 - present

 

​With a passion for instructional design, e-learning that works and an ability to work with a variety of stakeholders, along with strong project management skills, I provide a range of comprehensive learning and development services including Training Needs Analyses, instructional design, e-learning services, and the design and development of learning and assessment strategies.

 

Key Projects

 

2013 - Education Institute: Content development:

 

• CHCAD401D Advocate for clients

• CHCICS409A Recognise and respond to suspected abuse of vulnerable people

• HLTAP301B Recognise healthy body systems in a healthcare context

• HLTAO401B - Confirm physical health status

• CHCAC412B - Provide services to older people with complex needs

• CHCAC416A - Facilitate support responsive to the specific nature of dementia

• CHCAC417A - Implement interventions with older people at risk of falls

• CHCAOD402B - Work effectively in the alcohol and other drugs sector

• CHCCM404A - Undertake case management for clients with complex needs

• CHCCS305C - Assist clients with medication

• CHCCS424B - Administer and monitor medications

• CHCDIS301C - Work effectively with people with a disability

• CHCICS402B - Facilitate individualised plans

• CHCICS403A - Conduct individual assessment

• CHCICS404B - Plan and provide advanced behaviour support

 

February 2012- July 2012 - Department of Human Services, Youth Justice Custodial Services

Organisational analysis, conducted to determine the strengths and competencies of YJCS workers, along with identifying opportunities for skills enhancement. The TNA used a combination of one-to-one interview, focus groups, and online questionnaires to collect relevant data and information from staff.

 

January 2012 - May 2012 - Training Needs Analysis - UnitedCare Community Options (UCCO)

The TNA sought to accurately identify the current skills of the UCCO workforce, and gaps between current capability, and the desired capability. I provided high level advice to UCCO's Learning and Development Manager, to facilitate the design and implementation of the TNA.

 

May 2012-May 2013 - Racing Victoria Cadet Stewards' project
Project Owner: University of Ballarat (now Federation University)

Developed independent learning resources (technical writing and development of Moodle online units) that equip future cadets to gain the essential understanding of natural justice and chain of evidence concepts within a racing context while reflecting the accredited requirements of 4 units of competency

 

February 2011- November 2011 -  University of Ballarat (now Federation University)

Designed and developed a suite of blended-learning resources that reflected the endorsed requirements of 18 units of competency from the Racing Industry Training Package.

 

June 2011-NOvember 2011 - Department of Health, Service Coordination Principles

Mapped the Department's Service Coordination Principles to accredited units of competency, to ensure that RTOs could embed the principles of Service coordination into their delivery of current community service and health qualifications.

 

May 2011-November 2011 - Victora University: Supply Chain and Logistics Resources

Employed to assist the ISCL staff to evaluate commercial viability of existing delivery modes and resources and design and develop teaching and learning resources that reflected the accredited outcomes of 8 units of competency.

 

TLIG6076C Facilitate Work Teams

TLIA2307C Coordinate stocktakes

TLIE607D Collect, analyse and present workplace data and information

TLII107D Coordinate quality customer service

Accredited course in Logistics and Supply Chain Principles (4 units)

 

June 2009-December 2010 - University of Ballarat: e-Learning INnovations project (FLAG funded project)
 

Aged Care Matters Resources
Design, develop and implement 3 e-learning resources that reflect the Aged Care skill set. Work included the design, development and administration of a Ning, a Wiki and a set of Moodle teaching and learning resources.
 

In Accord Resources
Design, develop and implement 4 e-learning learning objects linked to accredited sustainability module (Moodle)

Racing Connexions Resources

Design, develop and implement 3 e-learning resources to support the Victorian Racing Industry’s introduction of Mandatory Training for new and existing entrants to the racing industry (Moodle)

 

October 2009-September2010 - University of Ballarat: Ministry for Education (Malaysia) - Equestrian Centre

Developed blended trainer, learner and assessment resources including delivery and assessment plans linked to 3 accredited courses and 14 units of competency.

 

March 2009-June 2009 - Clinical Excellence Commission: Falls Prevention Program

Design, develop and host a suite of e-learning resources (Moodle LMS) to support falls prevention initiative.

 

November 2007-September 2008 - NSW Health: Junior Medical Officer Orientation Program

Development of 15 e-learning units, loaded to the Department of Health (NSW) Moodle LMS.

 

March 2009-October 2008 - Le Cordon Bleu (South Australia) Commercial Cookery

Updated a range of paper-based learner and lecturer resources to reflect training package requirements (from THH to SIX) for Certificate IV Hospitality (Commercial Cookery).

 

December 2011-June 2012 - Department of Health (Vic) - TNA Hume Region ACCHOs

Design, develop and conduct Training Needs Analysis of Aboriginal Health Workers working in ACCHOs within the Hume Region (Rumbalara Aboriginal Cooperative, Mungabareena Aboriginal Corporation and Albury Wodonga Aboriginal Health Service) for the Department of Health (Hume Region).

 

February 2011-August 2011 - Melbourne CityMission TNA (Homelessness Workforce)

Design, develop and conduct online Training Needs Analysis (TNA) of Melbourne CityMission’s Homelessness workforce.

 

April 2010-September 2010 - Psychiatric Disability Services of Victoria VICSERV - TNA

Designed, developed and conducted and online Training Needs Analysis (TNA) that provided:

• Reliable, comprehensive data on the Victorian PDRS sector workforce’s current capabilities

• An assessment of the PDRS sector workers’ training and development needs

• Recommendations to address significant training and development needs

2007-2010 - William Angliss Institute: Supreme Commission of Tourism, Saudi Arabia

• Developed writing and assessment templates

• Liaised with Saudi clients to determine requirements

• Conducted DACUM for hospitality core and specialist units (Housekeeping, Front Office, Food & Beverage and Events)

• Instructional designer, content developer and technical writer responsible for developing paper-based learner and trainer resources including assessment tools for 25 accredited units of competency.

 

Manager - Open Learning Unit

​1998-2005

 

• ​Managed the commercial aspect of the Department’s operations and the link to long term viability of the University by monitoring operations and implementing strategies to reduce overhead costs and minimise wastage and/or duplication of efforts

• Responded to economic drivers and the broader financial environment in which the Department operated within

• Used well developed financial decision making principles and commercial judgement to ensure the commercial viability of the Department

• Exercised strong financial acumen by remaining focused on cost control, return on investment, efficient operations, competition, market size and cost models

• Actively pursued opportunities to maintain and increase revenue for the department – managing projects worth more than a million dollars and preparing proposals and project costings for full fee paying courses

• Developed submissions/tenders for external contracts in partnership with University Centres, Faculties, Schools, Departments or other internal or external bodies

• Ensured compliance with legislation, University policy and regulations and University financial management and reporting requirements.
   

 

Key Projects

 

1999-2000 - Colonial Stadium (now Etihad Stadium)

• Worked with the University’s Hospitality Department to support the start-up of Colonial Stadium in consultation with the managing contractor at the time (Nationwide Venue Management).

• My specific role for this large multi-million dollar project was to manage the learning and development project manager to ensure team adherence to accredited requirements and timely adherence to agreed project milestones.

 
1998-2000 - Senior Project Manager – South African Hospitality Industry Training Board Learnership Project

• Responsible for managing a project that had two major objectives:

• develop and facilitate workshops to capacity-build native South Africans in the design and development of training material for the Tourism Learnership Project

• lead an instructional design team that supported in-country subject matter experts develop in excess of 200 resources in the seven learnership areas (front-of-house, housekeeping, tour guiding, food and beverage, tourism, travel and gaming)

 

1998-2000 - Senior Project Manager- South African Hospitality Industry Training Board

Managed the development of self-paced learning resources to support workplace trainers and participant s in the implementation of workplace learning in the hospitality industry. Specific tasks included:

• working with the hospitality industry training board to identify client’s training needs and training barriers

• establishing partnerships with various South African hospitality training providers in order to develop South African focused training materials

• designing and developing templates and initial modules at levels I and II, for technical writers to use as a guide to develop remaining modules

• recruiting and co-ordinating technical writers, desktop publishers and editors

• developing and managing workflows and project specifications to reflect client needs

• ensuring staff produced work in a timely manner within established deadlines

• providing regular status reports that specified progress against goals and budgets

• interact with internal team to test and reiterate prototypes